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Panic NOW! Why everyone in your hotel should be all over social media.

Seriously…. panic!  Panic now! Okay calm down and chill out.  It really doesn’t help.  Actually my mantra is quite lazily swiped from Douglas Adams’ Hitchhiker’s Guide to the Galaxy: 

Posted on 3, March 200910, May 2014 By Michael
  • Hospitality Marketing

Powerful Social Media and it’s failing ad model

Here are some of the links I previously spoke about in regards to social media sites not being profitable.  I note, when people find that these sites are not profitable, I am often met with surprise in

Posted on 23, February 200910, May 2014 By Michael
  • Hospitality Marketing

Self Fulfilling Prophecies and User Generated GroupThink

Curious situation that I have heard some hoteliers remark about: They believe social reviewers a tight knit group of people that suffer groupthink (IE “Yelp Elite”). In this, a lot of time reviewers

Posted on 18, February 200910, May 2014 By Michael
  • Hospitality Marketing

Social Media ad model failing. FB, Youtube, Yelp may fail. Yelpers look on in horror. Oh wait.. they’re just drunk.

Yelpers don’t want complexity.  They just want lovely free parties where they can be happy.  Nothing wrong with that, frankly.  Sounds good.  Actually.. really, really good. But happiness does

Posted on 6, February 200910, May 2014 By Michael
  • Hospitality Marketing

TRIPADVISOR RESPONDS!

TripAdvisor responded to me earlier posted questions for the tripadvisor hotel relations team.  They did not respond directly to some of the more esoteric questions, pontificating on social media. 

Posted on 3, February 200910, May 2014 By Michael

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