While I have endless philosophical questions for Trip Advisor hanging and waiting and looking to be answered by their tireless hotel relations team, I note something that is perturbing. I am writing
Questions for TripAdvisor’s Hotel Relations:
Sorry… for asking so many questions! 1) In regards to management profiles, how much should we fill out? I note our profiles are identical to reviewers,
Yelp lawsuit settled, and thoughts on fixing Yelp flaws
Some local friends were chatting about the yelp court case… amazing the momentary hubbub that it caused. All of a sudden everyone was a flitter with concern.. and now it is business as usual. A
Hey grumpy reviewer… *YEAH YOU!*
Social Media is not a place to complain. It is a place to resolve problems. Oh wait. I just had a guest that we caught mid experience through her online review… resolved and righted the entire
Am I tired, or does Trip Advisor really have some majour problems?
TRIP ADVISOR isn’t always making inn owners happy. I had posted this link before. I think it is interesting that an inert marketing piece on how to deal with online CRM issues garnered responses