Deloitte’s Hotel of the Future with a 4min vid

Hotel of the future: New experiences, new opportunities ​Technology innovations, changing customer demands, and new competitive threats are pushing hotels to offer increasingly personal, uniquely tailored experiences for every guest on every visit.​ https://www2.deloitte.com/us/en/pages/consumer-business/articles/hotel-of-the-future.html

Hospitality & Service’s existential crisis: The staffing pandemic: being incapable of filling jobs or finding bodies to hire, ALL 50+ STATES EDITION

We’ll start here, funny but not funny: Restaurant owner offers job to burglar instead of pressing charges https://www.wabi.tv/2021/04/08/restaurant-owner-offers-job-to-burglar-instead-of-pressing-charges/ But let’s get real: I should prob add an addendum to last night’s thread: I mentioned how many people are quitting/leaving rn. Wanna know why? Overwhelmingly, among everyone I talk to, it’s b/c of how they’re being treated…