Deloitte’s Hotel of the Future with a 4min vid

Hotel of the future: New experiences, new opportunities ​Technology innovations, changing customer demands, and new competitive threats are pushing hotels to offer increasingly personal, uniquely tailored experiences for every guest on every visit.​ https://www2.deloitte.com/us/en/pages/consumer-business/articles/hotel-of-the-future.html

The intersection of travel and virtual reality.

I am incredibly curious about Virtual Reality and how it will relate to, and impact, our industry of travel. Here’s where I am at, right now, and you can see why I am so interested! So up here at the top, the TL;DR is what real-world travel “games” or software have you seen in VR?  Google Earth…

REVENUE MANAGERS: Please consider this anti-competitive behavior, and explain how independent hotels can battle it.

Remember… I’m not a blogger, a marketer, or a web guy. I am a hotel ops guy, and I’m just trying to produce content at my leisure, as best I can.  So with that out of the way, there’s 2 things I am worried and confused about, and I hate being alone on an island,…

Hotel security isn’t just a guy making rounds, anymore. You can’t see what could damage your reputation, & property.

I am tired of influencers, and I am tired of technological vulnerabilities. Neither will go away. =)  This goes way beyond needing cyber-insurance, I think.  The modern vulnerabilities of cloud PMS is something I’ve opined on…. I am not sure exposing yourself to that downtime, remote random updates, or being inaccessible, not to mention the…

As a tech company, I bet you want an anecdotal opinion on how you can get a response to a sales email, vs it getting spammed or trashed.

I was just talking to my favorite hotel technology company. I’ve worked with them for almost a decade, and I appreciate them. They aren’t snake oil, they don’t assume they know the business better than hotel people, and they are changing the game. I won’t name them, but feel free to ask. They’re basically indispensable,…