I don’t have much to say, other than I obviously don’t have kids or celebrate holidays. =) See below. I find this profound. I have been harping on FB for years about this, not that they listen. A
Stalking guests, or doing our job? RE: “Connecting the Dots between guests and online reviews”
This is a dynamic conversation that is maturing and growing into having severe impact on a hotel’s livelihood. If a hotel is smart enough to be on the ball with social media, and understand the nature of this constructive communication – it is hardly their fault that a guest reviewer doesn’t understand that.
Yelp Increasing Transparency
This is a quick and dirty post, something I seem to be a fan of. YELP IS INCREASING TRANSPARENCY They are discontinuing the sponsored business listing “favorite review” feature which confuses
#SMTravel Conference Mashup – Hospitality/Travel/Tourism & The Current State of Social Media
I imagine this is one of the first mash ups of a live-twittered conference? If not the first, one of the only ones because this was massively, overly, insanely, time-consuming. I do think what came of it was worthwhile, and I hope this sort of serves as a testament to all we spoke about and considered during Eye for Travel SM SF 2010.
TripAdvisor Ethics Watch – Pay to list phone and website?
The rest that is cut off (hey I am a hotel guy, not a HTML guy) says “($42/month), would you?” You can take the survey yourself right here: TripAdvisor Survey for Owners. I will let the pic