Social Media is not a place to complain. It is a place to resolve problems. Oh wait. I just had a guest that we caught mid experience through her online review… resolved and righted the entire
Murdock, Facebook, new media, old media, and control.
Rupert Murdoch. Interesting character. Constantly and sytematically attempting to allter new media to mimick older media so he can control it… because… he can’t. Not anymore.
QUICK AND EASY: Just do not review your own place on yelp.
I had reviewed my own properties………a long, long time ago……… before yelp changed the rules. But last year, Yelp changed the TOS and due to ethical concerns because of how vague the rules
Am I tired, or does Trip Advisor really have some majour problems?
TRIP ADVISOR isn’t always making inn owners happy. I had posted this link before. I think it is interesting that an inert marketing piece on how to deal with online CRM issues garnered responses
Mobile hotel web sites important? Marriott Mobile does $12,500 daily.
Marriott Mobile — generated more then $1.25 million in gross revenue in the first 100 days after introducing direct mobile Internet bookings. Read the Hotel Mag Article