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How do you reach into the emerging markets and get these tourists to your hotels?

In response to this great article, although with no action plans, my mind just raced and raced with questions about the Chinese (and India & Brazil) tourist sectors. So little is known about these

Posted on 4, December 201310, May 2014 By Michael
  • Food & Beverage
  • Hospitality Marketing
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A bit of a hospitality firehose: news & articles of the last few weeks Oct 2013

Anyone notice that Google Alerts are basically broken? https://www.forbes.com/sites/kashmirhill/2013/07/30/google-alerts-are-broken/ Thank goodness for Revinate! If anyone has any info on great

Posted on 7, October 201310, May 2014 By Michael
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Social Media is a telephone, not a billboard. Quick and dirty guide for hotels – what am I missing in here?

Easiest way to consider social media: It’s isn’t a revenue generator. You need to disrupt the booking process to create revenue – so ad spend, articles, etc.  But social media is a telephone, and luxury

Posted on 29, July 201310, May 2014 By Michael
  • Hospitality Marketing
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Open Letter to Tripadvisor & Market Metrix re: Review Direct

If Tripadvisor’s popularity index can be equated to revenue, then paying to increase your popularity seems very, *VERY* much a grey area.

Posted on 22, May 201310, May 2014 By Michael
  • Hospitality Marketing
  • hotel management
  • Hotel Sales
  • revenue management
  • Social Media

My responses to an interview regarding Hotel Marketing, Distribution, Current & Future Trends

I was recently asked to respond to these questions. I believe my responses ran too long to be printed. =) Go figure. I thought you might enjoy my responses… 1. What can lodging operators do to affect

Posted on 7, February 201310, May 2014 By Michael

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