And here comes RoomKey… filling an empty space that the OTA’s have bungled. Here’s an article on Room Key, the hotel brand search engine. Upshot (summary via TNOOZ): Choice Hotels International, Hilton
Yes, Groupon & Coupon Publisher sites are destroying your business.
To celebrate Facebook’s Deals going live…. it’s time to comment on the coupon craze. And craze it is…. it’s captured our attention to no end. Â Not being fully versed with the Facebook model (I
PRIVACY IS OVER. It’s a semantic issue. People really mean “civil liberties”, whether they know it or not.
Hotels, arguably, are among the most sensitive organizations in the world when it comes to respecting all levels of it’s guest’s / patron’s privacy. It’s not our responsibility, however, to be blamed for the growing pains involved with the greatest shift in human communication’s history. Unfortunately, until we resolve these issues…. everyone will grimly fantasize about being important enough to be stalked. It’s not that I am that cynical, it’s just that I know we may not be *that* interesting.
The Greatest Job in the World -an in-depth interview with Queensland Tourism’s Shana Pereira
“The biggest key to that campaign is that the consumers are king. It reiterated that even more than we ever thought; a brand is not something that you launch, it’s your reputation. People already know your brand whether you are owning it or not [laughs]. It’s not something that you create… and social media heightens that whole experience.
Facebook & TripAdvisor; an issue for Google or Yelp?
Revelation! Â I love it. I don’t always have stuff hit me, but it hit me today. So I hadn’t figured out why Tripadvisor’s Restaurant Reviews had recently, so vigorously, taken off. Â For those