Some local friends were chatting about the yelp court case… amazing the momentary hubbub that it caused. All of a sudden everyone was a flitter with concern.. and now it is business as usual. A
Hey grumpy reviewer… *YEAH YOU!*
Social Media is not a place to complain. It is a place to resolve problems. Oh wait. I just had a guest that we caught mid experience through her online review… resolved and righted the entire
QUICK AND EASY: Just do not review your own place on yelp.
I had reviewed my own properties………a long, long time ago……… before yelp changed the rules. But last year, Yelp changed the TOS and due to ethical concerns because of how vague the rules
Using Yelp is a no brainer, but using TripAdvisor seems much trickier?
This is more of an attempt to get conversation started about tripadvisor. I think it is obvious to respond and interact with guests on yelp. In fact, I think it is a valuable tool. Beyond dealing with
Hotel owners need to embrace yelp, and a new method of transparent marketing.
The old marketing model has been flipped upside down, and now people are trying to figure out how to reach consumers that *want* to be reached… branded consumers that want to identify with your brand,