Below was sent to “elite” (read “drunken”) members of yelp. This is INCREDIBLY exciting. This will legitimize yelp, and I have to say this is the most important development in the last couple months
Part II of Panic Now… **Why** it is important to engage the entire hotel team?
My blog posts run aggressively long at times. So… I gave the instructions and “how-to” in the last post, but all you skeptics might want a “WHY” section to refer to…. and we shall call this the
Panic NOW! Why everyone in your hotel should be all over social media.
Seriously…. panic! Panic now! Okay calm down and chill out. It really doesn’t help. Actually my mantra is quite lazily swiped from Douglas Adams’ Hitchhiker’s Guide to the Galaxy:Â
Yelp mired in bad press, distrust of service, wayward leadership
This is from the “CNET” article with the ethics professors being quoted: “‘Somebody is lying, or there is just too much confusion. Either way, Yelp’s got a problem,’ said Thomas White, director
Hotel, Travel, and Hospitality professionals… How do you feel about Yelp? Let me know!
With all this bad press, I am starting to become really interested in the hospitality industry’s response to all this? Yelp definitely effects us… but how? Are any of you innkeepers, B&B owners,