I was just tasked with compiling some industry thoughts about technology vs service. They’re important enough to copy and paste here… I believe. =) Technology commodifies hospitality like the airlines…
For those in F&B, food production, restaurants, bars…. “IS IT LOCAL?”
A light hearted chuckle for all of you. Many of you know I started in F&B, and it spanned much of my early career. The trends for F&B, and already difficult business, are brilliantly highlighted