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Panic NOW! Why everyone in your hotel should be all over social media.

Seriously…. panic!  Panic now! Okay calm down and chill out.  It really doesn’t help.  Actually my mantra is quite lazily swiped from Douglas Adams’ Hitchhiker’s Guide to the Galaxy: 

Posted on 3, March 200910, May 2014 By Michael
  • Hospitality Marketing

Hotels as Pioneers (not), Technology, and Status Quo for social media

I have already experienced with a few hotels a blase attitude towards peer reviews because it is “simply a place for people to bitch”, or “whiner central”.  Many hotels have a wait and see attitude

Posted on 22, February 200917, January 2018 By Michael
  • Facebook
  • Hospitality Marketing
  • Social Media

Facebook, Facebook Pages, and why they are important.

Most of you don’t have the time for this, but I know some of you are still somewhat alien to the idea of social networking and the more knowledge we have, the better we can utilize the tool. Why

Posted on 19, February 200910, May 2014 By Michael
  • Hospitality Marketing

Keywords will step to the back of the search engine line, or “how consumers will find hotels in the future”

Here is a quick and brilliant lesson on the future of search engines, and how hotels (and others) will be able to utilize their “back to the future” functionality.  Keywords are not the be all end

Posted on 23, January 200910, May 2014 By Michael
  • Hospitality Marketing

Trip Advisor Management Responses inconsistencies…

While I have endless philosophical questions for Trip Advisor hanging and waiting and looking to be answered by their tireless hotel relations team, I note something that is perturbing. I am writing

Posted on 23, January 200910, May 2014 By Michael

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