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The Coming 2nd Machine Age that obliterates 47% of all jobs.

The 47% number, in the US, over two decades, is from an University of Oxford Martin School Study: https://www.oxfordmartin.ox.ac.uk/news/201309FutureOfEmployment The Economist article from January really

Posted on 3, April 201417, March 2021 By Michael
  • Hospitality Marketing
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An Open Letter to Hospitality Technology Start-Up CEOs & Entrepreneurs: “How do I get my app into a hotel”?

Remember, I am a hotel guy, not a blogger. I am not putting in cute pics just to break up the blog and do the best practice stuff.  This wall of text is about helping you. It’s your text to ingest or

Posted on 6, March 201429, September 2014 By Michael
  • hotel management
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The biggest challenge for Human Resources in 2014

Beyond the monstrous shift in business culture, as well as our hospitality industry moving from hospitality into a wall street money business (forcing a clamp down on labor, and the amount paid to find

Posted on 6, January 201410, May 2014 By Michael
  • Coffee Break
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How do you reach into the emerging markets and get these tourists to your hotels?

In response to this great article, although with no action plans, my mind just raced and raced with questions about the Chinese (and India & Brazil) tourist sectors. So little is known about these

Posted on 4, December 201310, May 2014 By Michael
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Social Media is a telephone, not a billboard. Quick and dirty guide for hotels – what am I missing in here?

Easiest way to consider social media: It’s isn’t a revenue generator. You need to disrupt the booking process to create revenue – so ad spend, articles, etc.  But social media is a telephone, and luxury

Posted on 29, July 201310, May 2014 By Michael

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