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A bit of a hospitality firehose: news & articles of the last few weeks Oct 2013

Anyone notice that Google Alerts are basically broken? https://www.forbes.com/sites/kashmirhill/2013/07/30/google-alerts-are-broken/ Thank goodness for Revinate! If anyone has any info on great

Posted on 7, October 201310, May 2014 By Michael
  • Facebook
  • Hospitality Marketing
  • Hotel Sales
  • Social Media
  • Tripadvisor
  • Twitter
  • Video
  • Yelp

Social Media is a telephone, not a billboard. Quick and dirty guide for hotels – what am I missing in here?

Easiest way to consider social media: It’s isn’t a revenue generator. You need to disrupt the booking process to create revenue – so ad spend, articles, etc.  But social media is a telephone, and luxury

Posted on 29, July 201310, May 2014 By Michael
  • Facebook
  • Google
  • Social Media

Facebook is not alive and well for hoteliers, and fluff articles like this are damaging to our industry

*Upshot*: Facebook is *NOT* the #1 way you engage with guests. Organic Google Search is. The fact that our industry does not understand this means a heads up for some of us…. & a whole bunch of pain for everyone else down the road.

Posted on 23, July 201310, May 2014 By Michael
  • Semantic & changing web
  • Social Media

The most important information for hotel and travel brands in the history of the internet.

I would say your welcome, but for all the eyes not hitting this… you have been warned. The future is Google Plus, because the future is still search, and your future revenues depend on it.

Posted on 1, July 201310, May 2014 By Michael
  • Hospitality Marketing
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  • Semantic & changing web
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  • Tripadvisor

Open Letter to Tripadvisor & Market Metrix re: Review Direct

If Tripadvisor’s popularity index can be equated to revenue, then paying to increase your popularity seems very, *VERY* much a grey area.

Posted on 22, May 201310, May 2014 By Michael

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