I cannot believe how alone I feel in my concern over the future of social media. No one, it seems, wants to talk about it. Beatrice Tarka with Mobissimo teetered precariously close to an incredible
“Lessons from Ryan Air Online” (as cross posted from my personal blog)
Just thinking and riffing and pondering and what not…. As for Ryan Air… they not only wouldn’t care… I doubt they would find this anything but funny. This isn’t about a PR machine… Ryan
The new job description – Concierge 2.0 – What makes an excellent brand manager/hotel SMO?
I know I know…I am totally having fun with the 2.0 thing. Don’t worry it is not the title, I promise. But I do think it will exist! I am not sure what you are going with for the title of this
Part II of Panic Now… **Why** it is important to engage the entire hotel team?
My blog posts run aggressively long at times. So… I gave the instructions and “how-to” in the last post, but all you skeptics might want a “WHY” section to refer to…. and we shall call this the
Panic NOW! Why everyone in your hotel should be all over social media.
Seriously…. panic! Panic now! Okay calm down and chill out. It really doesn’t help. Actually my mantra is quite lazily swiped from Douglas Adams’ Hitchhiker’s Guide to the Galaxy:Â