The Story of the In-Room Phone, & the future of on property telephony

These conversations about archaic forms of communication will fall to the wayside during the tremendous fervour for hotels’ future comm abilities, where we will have to adopt a more pro-active and less wary view of technology, so the hospitality industry can be carried forward by technology and the advent of 2.0 – at the intersection of commerce and the community that is selling your brand.

The Temporal Black Hole of Filtering Data or “Where did the day go?”

But many of my clients don’t understand some core aspects of what we do… namely the amount of time we spend just *getting* to the conversation. Sometimes the important conversations aren’t that apparent, or don’t just come to you via your facebook page. What’s more, I am concerned about measurement for *me*, and not just my clients (because of the time it takes explaining it).