I was just tasked with compiling some industry thoughts about technology vs service. They’re important enough to copy and paste here… I believe. =) Technology commodifies hospitality like the airlines…
Like Mobile YoY growth, “Staycation” data is being misrepresented, but it’s good info-
“Staycation” search is up 10% YoY because the word didn’t exist until 3rd quarter 2008. https://www.google.com/trends/explore#q=staycation For obvious reasons, marketers misrepresent these numbers.
The Coming 2nd Machine Age that obliterates 47% of all jobs.
The 47% number, in the US, over two decades, is from an University of Oxford Martin School Study: https://www.oxfordmartin.ox.ac.uk/news/201309FutureOfEmployment The Economist article from January really
Brilliant Hotel Marketing by a self aware San Francisco Hotel. Bravo Stanford Court with Google Glass campaign.
NB: I bought Google Glass, picked them up 10 July 2013, and have logged maybe two hours with them as of 20 March 2014. My kind, supportive review here: https://www.hrabaconsulting.com/blog/2013/07/31/a-hoteliers-review-of-google-glass-one-month-on-so-far-pretty-good-but-too-utilitarian-to-proffer-forth-overly-giddy-testimony/ I
An Open Letter to Hospitality Technology Start-Up CEOs & Entrepreneurs: “How do I get my app into a hotel”?
Remember, I am a hotel guy, not a blogger. I am not putting in cute pics just to break up the blog and do the best practice stuff. This wall of text is about helping you. It’s your text to ingest or