So we know there’s “Hacker-Fares” on Kayak. Not too big a deal, considering that airlines are a commodity, and they don’t care if you book one way, round trip, etc. They’ve got their game, and you can play by it, or fly another airline. Kayak realized that, and created a service for users that further…
REVENUE MANAGERS: Please consider this anti-competitive behavior, and explain how independent hotels can battle it.
Remember… I’m not a blogger, a marketer, or a web guy. I am a hotel ops guy, and I’m just trying to produce content at my leisure, as best I can. So with that out of the way, there’s 2 things I am worried and confused about, and I hate being alone on an island,…
A business story.
This was from a friend’s house in Sayulita, Mexico. Balance is important. This is a story to consider as you ramp up and scale and churn and all that modern business terminology. Find your balance. I removed social apps, so there’s that. =) An American businessman was at the pier of a small coastal…
Biophilic and Bioclimatic Design, Biomimicry, Permaculture, and 3D printing: this is a revolution of how we perceive structures.
A very talented architect sent this article to a group of us, and it just zeroed in on my passions in hospitality… a conscious design that makes hospitality more about wellness and healing. Biophilic design is about understanding our deep and profoundly ancient, and important, connection with nature. We engineered it out of our lives,…
Hotel security isn’t just a guy making rounds, anymore. You can’t see what could damage your reputation, & property.
I am tired of influencers, and I am tired of technological vulnerabilities. Neither will go away. =) This goes way beyond needing cyber-insurance, I think. The modern vulnerabilities of cloud PMS is something I’ve opined on…. I am not sure exposing yourself to that downtime, remote random updates, or being inaccessible, not to mention the…