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So this, then this, then millennials, then this and I will leave this here.

I’ll say this… I feel bad for millennials on multiple levels. I guess we should start here… https://gawker.com/millennials-stay-in-shitty-hotels-1763515563 The problem with millennials staying

Posted on 17, March 201617, March 2016 By Michael
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Re: Wired article, “Welcome to the Future, Please Enjoy Your Stay” ie Robot Hotels

The experience of talking to a human is not necessarily insincere. They’re paid to do their job… they’re not going to be disingenuously nice to a mean person, for example. The experience of humans

Posted on 11, March 201611, March 2016 By Michael
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A list of the recent awards for Waterford Hotels & Inns’ hotel collection: Travel + Leisure & Conde Nast Traveler

As many of you know, I’m a partner at Waterford Hotels & Inns, but maintain this blog to wax on the industry and trends.  I don’t often pat myself on the back, but it’s not just me… it’s my partners, our

Posted on 5, November 20155, November 2015 By Michael
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The New York Times solved the scale issue w/ VR cardboard. Now Hotels… get ready for the greatest ads in history.

https://www.npr.org/2015/10/20/450321184/in-virtual-reality-the-new-york-times-will-help-viewers-bear-witness-to-stories?utm_campaign=storyshare&utm_source=twitter.com&utm_medium=social So..

Posted on 22, October 2015 By Michael
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Experience trumps product. Does your hotel’s digital presence reflect this?

https://www.travelweekly.com/Arnie-Weissmann/Passages-and-passion It’s encouraging that people are realizing products, stuff, consumerism is out…. and experience is in. Please revisit this post

Posted on 30, September 201530, September 2015 By Michael

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