Giant tech and their “hacker”-solutions to everything, without actually consulting businesses. Being upset isn’t the right move.

So we know there’s “Hacker-Fares” on Kayak. Not too big a deal, considering that airlines are a commodity, and they don’t care if you book one way, round trip, etc.  They’ve got their game, and you can play by it, or fly another airline.  Kayak realized that, and created a service for users that further…

REVENUE MANAGERS: Please consider this anti-competitive behavior, and explain how independent hotels can battle it.

Remember… I’m not a blogger, a marketer, or a web guy. I am a hotel ops guy, and I’m just trying to produce content at my leisure, as best I can.  So with that out of the way, there’s 2 things I am worried and confused about, and I hate being alone on an island,…

As a tech company, I bet you want an anecdotal opinion on how you can get a response to a sales email, vs it getting spammed or trashed.

I was just talking to my favorite hotel technology company. I’ve worked with them for almost a decade, and I appreciate them. They aren’t snake oil, they don’t assume they know the business better than hotel people, and they are changing the game. I won’t name them, but feel free to ask. They’re basically indispensable,…

Did AirBNB kill the Mountain Town?

https://www.outsideonline.com/2198726/did-airbnb-kill-mountain-town I get the complexity. I get, that in my field, I could end up managing these. But it’s not complex… Old time shares and rental vacation spots like Lahaina or Lake Tahoe, or areas of 2nd and 3rd homes, should have new zoning in low density areas. High density residential should avoid AirBNB permittals…

Guys. GUYS. It’s really happening – Driverless Cars are happening in our lifetimes.

Automotive fans will definitely end up, solely, as hobbyists. There’s two of us at this exact moment: people who love driving, and people who rather be on their phones. The latter segment is huge, and it’s going to redefine the auto industry, insurance industry, and our infrastructure. The people who rather be driven will cause…