The experience of talking to a human is not necessarily insincere. They’re paid to do their job… they’re not going to be disingenuously nice to a mean person, for example. The experience of humans
A list of the recent awards for Waterford Hotels & Inns’ hotel collection: Travel + Leisure & Conde Nast Traveler
As many of you know, I’m a partner at Waterford Hotels & Inns, but maintain this blog to wax on the industry and trends. I don’t often pat myself on the back, but it’s not just me… it’s my partners, our
The New York Times solved the scale issue w/ VR cardboard. Now Hotels… get ready for the greatest ads in history.
https://www.npr.org/2015/10/20/450321184/in-virtual-reality-the-new-york-times-will-help-viewers-bear-witness-to-stories?utm_campaign=storyshare&utm_source=twitter.com&utm_medium=social So..
Experience trumps product. Does your hotel’s digital presence reflect this?
https://www.travelweekly.com/Arnie-Weissmann/Passages-and-passion It’s encouraging that people are realizing products, stuff, consumerism is out…. and experience is in. Please revisit this post
What hotels do wrong…. and why.
What Hotels are doing wrong: https://www.aluxurytravelblog.com/2015/06/25/what-hotels-are-doing-wrong/ I am not an apologist for these issues, but I thought I would explain a bit about them: Yes,