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Author: Michael

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Flickr and the nebulous TOS.

Josiah Mackenzie, hotel marketing pro, blew my mind once again with his exhaustive and insightful advice in using Flickr for Hotels.  His social media plan and help is just…. wow.  Thanks sir. 

Posted on 23, April 200910, May 2014 By Michael
  • Hotel Build / Design
  • hotel IT
  • hotel management
  • Spa Operations

IT BUDGETS – Hotel IT questions, and a couple answers about PMS

Someone had asked what systems of PMS are out there… and where you start. Frankly, researching, engaging, and dealing with the endless sales negotiations is daunting, and tiring. I still don’t get

Posted on 16, April 200910, May 2014 By Michael
  • Hotel Build / Design

Eco-Builds, LEED compliancy, Development Ethics (and a Mr. Tom Sargent)

[Ed Note: as of 2015 most links are dead, other than the 1st one] You know, I really admire Tom Sargent [Immediately jump to Perspectives article in Contract Design Magazine *HERE*].  I have known a

Posted on 15, April 20099, February 2016 By Michael
  • Hospitality Marketing

Why you *might* trust Yelp again. Ethics, conversation, & the future of social media

The yelp post garnered 5 times as many views as anything I have ever posted, and stimulated a lot of interesting conversation on multiple outlets.  This is a follow up, clarifying a lot of stuff…

Posted on 14, April 200910, May 2014 By Michael
  • Hospitality Marketing

Why you will never trust Yelp ever again

If this is your algorithm yelp, you have built your business on one of the most flawed I have seen. Just my two cents. If real reviews by real people is what this is all about, yelp has some serious explaining to do about the incredible flaw in their model. I don’t think this is fixable, and I don’t think they can defend it.

Posted on 13, April 200910, May 2014 By Michael

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