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Author: Michael

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Why are hotel websites so bad?

It’s because they are agencies that overcharge to justify their massive overhead and existence. I am a HORRIBLE blogger because I am a hotel guy, but in 2011, I sort of wrangled up what I thought were

Posted on 24, October 201310, May 2014 By Michael
  • Food & Beverage
  • Hospitality Marketing
  • Hotel Investment
  • hotel management
  • hotel news
  • Hotel Sales
  • Management Philosophy
  • Mobile
  • revenue management
  • Social Media

A bit of a hospitality firehose: news & articles of the last few weeks Oct 2013

Anyone notice that Google Alerts are basically broken? https://www.forbes.com/sites/kashmirhill/2013/07/30/google-alerts-are-broken/ Thank goodness for Revinate! If anyone has any info on great

Posted on 7, October 201310, May 2014 By Michael
  • Coffee Break
  • Semantic & changing web

A Hotelier’s review of Google Glass, one month on….. so far? Pretty good, but too utilitarian to proffer forth overly giddy testimony.

I am a hotelier, and got these through the explorer program “#IfIHadGlass” and was able to buy them. I wanted to be able to use these in design and dev / construction, so I could be on site at a hotel

Posted on 31, July 201318, July 2017 By Michael
  • Facebook
  • Hospitality Marketing
  • Hotel Sales
  • Social Media
  • Tripadvisor
  • Twitter
  • Video
  • Yelp

Social Media is a telephone, not a billboard. Quick and dirty guide for hotels – what am I missing in here?

Easiest way to consider social media: It’s isn’t a revenue generator. You need to disrupt the booking process to create revenue – so ad spend, articles, etc.  But social media is a telephone, and luxury

Posted on 29, July 201310, May 2014 By Michael
  • Facebook
  • Google
  • Social Media

Facebook is not alive and well for hoteliers, and fluff articles like this are damaging to our industry

*Upshot*: Facebook is *NOT* the #1 way you engage with guests. Organic Google Search is. The fact that our industry does not understand this means a heads up for some of us…. & a whole bunch of pain for everyone else down the road.

Posted on 23, July 201310, May 2014 By Michael

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