Measuring Key Performance Indicators in hospitality. But KPI need to make sense…

The tried and true KPI, or ways we measure our hotel’s performance. They do not speak about digital marketing as a KPI here, because it’s tied to our classic measurements of performance: https://www.hospitalitynet.org/news/4104058.html However, we’re at times behind the trends, and the data revolution means that we hotel people need to wrap our heads around other…

We need a future of environmental travel, and it could be Luxury Airships. This isn’t your grandma’s zeppelin (but some old pics too)!

Having rewatched the great Indiana Jones and the Last Crusade, it reminded me that airship tech has really gotten far better than… uhhh… hydrogen. But I’m waiting, and what I’m seeing makes me think the Cruise Ship of the Sky could not only be amazing, but also not as totally gross as Cruise Ships.  These…

Adjacent to our business, an interesting anecdote about supply and demand… “A HOTEL IS A PLACE” by Shelley Berman (Hotel Soap, Room Service bits included)

SUPPLY AND DEMAND So, I am not all giddy about the value of the book because I understand most of those values are unchanging store fronts that don’t care if they ever sell the book, so it’s a manufactured or somewhat arbitrary evaluation. And I looked at sold copies on ebay, and there haven’t been…

Twitter went after AirBnB, purportedly because people are catching on to the fees and cleaning fees, and hilarity ensues.

It went viral for days enough for BI to catch it: Airbnb is getting roasted by travelers complaining about extensive cleaning fees and rules https://www.businessinsider.com/airbnb-trending-twitter-customers-complain-host-cleaning-fees-rules-price-2021-5 yeah i got over the airbnb hype real quick. for the prices they charge, I’d rather stay at a hotel and be treated like a guest with robes, happy hour…