But many of my clients don’t understand some core aspects of what we do… namely the amount of time we spend just *getting* to the conversation. Sometimes the important conversations aren’t that apparent, or don’t just come to you via your facebook page. What’s more, I am concerned about measurement for *me*, and not just my clients (because of the time it takes explaining it).
Facebook for Hotels – What are we trying to achieve? So far… seems to be nothing.
Okay so I am really frustrated. Well… that’s dramatic. I am more confused, and too busy to gesticulate in the air and ask this question to the windows and fluttering leaves outside my office….
Rate Integrity shouldn’t be the first thing to go (nor should your Rev Manager)
Seriously…. where are our revenue managers? I know, in these times, you cannot maintain total rate integrity without looking like an out of touch management group. Others try to maintain their rates
Flickr and the nebulous TOS.
Josiah Mackenzie, hotel marketing pro, blew my mind once again with his exhaustive and insightful advice in using Flickr for Hotels. His social media plan and help is just…. wow. Thanks sir.Â
IT BUDGETS – Hotel IT questions, and a couple answers about PMS
Someone had asked what systems of PMS are out there… and where you start. Frankly, researching, engaging, and dealing with the endless sales negotiations is daunting, and tiring. I still don’t get