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Month: April 2009

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Why you *might* trust Yelp again. Ethics, conversation, & the future of social media

The yelp post garnered 5 times as many views as anything I have ever posted, and stimulated a lot of interesting conversation on multiple outlets.  This is a follow up, clarifying a lot of stuff…

Posted on 14, April 200910, May 2014 By Michael
  • Hospitality Marketing

Why you will never trust Yelp ever again

If this is your algorithm yelp, you have built your business on one of the most flawed I have seen. Just my two cents. If real reviews by real people is what this is all about, yelp has some serious explaining to do about the incredible flaw in their model. I don’t think this is fixable, and I don’t think they can defend it.

Posted on 13, April 200910, May 2014 By Michael
  • Hospitality Marketing

Yelp to allow Businesses to respond to reviews publically.

Below was sent to “elite” (read “drunken”) members of yelp. This is INCREDIBLY exciting. This will legitimize yelp, and I have to say this is the most important development in the last couple months

Posted on 9, April 200910, May 2014 By Michael
  • Facebook
  • Hospitality Marketing
  • hotel management
  • Social Media
  • Twitter

Facebook all a’twitter *OR* I didn’t really want ads on my Facebook stream

Brands on Facebook are nothing more than dissonance now.  Whereas before they were meaningless, and the pages were little more than non-functional, limiting, and fairly non-interactive static places…. ….now

Posted on 9, April 200910, May 2014 By Michael
  • Blog
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  • Facebook
  • Hospitality Marketing
  • hotel management
  • Social Media
  • Twitter

RSS Feeds, Twitter, FB Pages & the simplest way too manage?

I haven’t been able to really wrap my head around this until today, and would like ANY industry advice or thoughts. I am a hotelier that is attempting to simplify our lives as SMO, CRM, etc. With

Posted on 1, April 200910, May 2014 By Michael

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