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Month: April 2009

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Facebook for Hotels – What are we trying to achieve? So far… seems to be nothing.

Okay so I am really frustrated.  Well… that’s dramatic.  I am more confused, and too busy to gesticulate in the air and ask this question to the windows and fluttering leaves outside my office….

Posted on 27, April 200910, May 2014 By Michael
  • hotel management
  • hotel news
  • Management Philosophy
  • revenue management

Rate Integrity shouldn’t be the first thing to go (nor should your Rev Manager)

Seriously…. where are our revenue managers? I know, in these times, you cannot maintain total rate integrity without looking like an out of touch management group.  Others try to maintain their rates

Posted on 23, April 200910, May 2014 By Michael
  • Hospitality Marketing
  • hotel news
  • Social Media

Flickr and the nebulous TOS.

Josiah Mackenzie, hotel marketing pro, blew my mind once again with his exhaustive and insightful advice in using Flickr for Hotels.  His social media plan and help is just…. wow.  Thanks sir. 

Posted on 23, April 200910, May 2014 By Michael
  • Hotel Build / Design
  • hotel IT
  • hotel management
  • Spa Operations

IT BUDGETS – Hotel IT questions, and a couple answers about PMS

Someone had asked what systems of PMS are out there… and where you start. Frankly, researching, engaging, and dealing with the endless sales negotiations is daunting, and tiring. I still don’t get

Posted on 16, April 200910, May 2014 By Michael
  • Hotel Build / Design

Eco-Builds, LEED compliancy, Development Ethics (and a Mr. Tom Sargent)

[Ed Note: as of 2015 most links are dead, other than the 1st one] You know, I really admire Tom Sargent [Immediately jump to Perspectives article in Contract Design Magazine *HERE*].  I have known a

Posted on 15, April 20099, February 2016 By Michael

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Recent Posts

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  • Measuring Key Performance Indicators in hospitality. But KPI need to make sense…
  • We need a future of environmental travel, and it could be Luxury Airships. This isn’t your grandma’s zeppelin (but some old pics too)!

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